Consumer Law
Consumer law protects against defective goods, defective services, and unfair commercial practices. Alanya’s timeshare contracts, package tour cancellations, and high-value property sales generate significant consumer complaints in consumer courts and mediation.
From 15 October 2026, instalment periods on promissory-note sales in Turkey are set by the Ministry of Trade. Here is what the 40,000 TL mobile-phone threshold, note rules, right of withdrawal and acceleration clauses mean for consumers and retailers.
The 4th Civil Chamber of Turkey’s Court of Cassation has ruled that a lawsuit seeking removal of a SİSBİS insurance fraud record — filed by a private vehicle owner against an insurer — must be heard by a Consumer Court. The ruling was published in the Official Gazette on 23 October 2026.